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Branches and ATM locations

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Contact Us | About SHPFCU

Report a lost or stolen card

Lost or Stolen Debit MasterCard
During office hours: Call (800) 282-3006 from 8:00 AM to 4:45 PM Monday through Friday.
After hours: Call (800) 528-2273 inside the U.S. or (812) 647-9794 if outside the U.S.
Use our mobile app: You can disable or report a lost or stolen debit card with our free mobile app.

Lost or Stolen Visa Credit Card
Call VISA at (800) 808-7230


Branches & ATMs

We want to make it as convenient as possible for you to access your accounts. We have two locations in Central Ohio and thousands of Shared Branches across the United States. You can also access our Online Banking, Mobile Banking, and Telephone Banking 24 hours a day.

Local: (614) 431-0784
Toll Free: (800) 282-3006
Fax: (614) 431-1158

Email: Email Us

Routing Number:
State Highway Patrol Federal Credit Union's Routing Number is 244077899

Main Office
State Highway Patrol Federal Credit Union
1900 Polaris Parkway Suite 400, Columbus OH 43240

Hours: Mon - Fri 8:00 a.m. to 4:45 p.m.

State Highway Patrol Academy Branch
(Authorized Access only)
Hours: Mon - Fri 7:30 a.m. to 4:00 p.m. (Closed from Noon to 12:30 p.m. each day)

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Surcharge-Free ATMs

In addition to an ATM at our Polaris Parkway location, you can use more than 4,900 ATMs in the Alliance One ATM network and save with surcharge-free Debit/ATM transactions. State Highway Patrol Federal Credit Union ATM machines do not accept deposits.

Alliance One ATM network logo

Find Alliance One ATMs
The easiest way is to download the Alliance One ATM Finder App. Visit
Look for the Alliance One logo shown here.

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Shared Branching

SHPFCU is a member of the CO-OP Shared Branching network, which means you can use any of 5,300 participating credit union branches just like you use our own branches - with no additional cost or fees! Shared Branches are near your home, your workplace, and near you when you travel.

Just locate a Shared Branch and provide your SHPFCU account number and a government-issued photo I.D.

Find Shared Branching Locations

The easiest way is to download the Shared Branching App. Visit
Call (800) 919-CUSC (2872)
Look for the CO-OP Shared Branch logo shown here

You can conduct the following types of transactions in a shared branching location:

  • Deposits
  • Withdrawals
  • Balance inquiries
  • Non-mortgage loan payments
  • Check cashing
  • Transfers

Unlimited cash withdrawals can be made according to the cash availability of the shared branch. A new account will have a period of thirty days before a withdrawal can be performed.

You cannot make changes to your accounts at a shared service center. For this service, please call our Member Service Representatives at (614) 431-0784 or toll free at (800) 282-3006.

Download the free Shared Branch locator app for your mobile device.

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Holiday Office Closings

January 1, 2019 - New Year's Day
January 21, 2019 - Martin Luther King, Jr., Day
February 18, 2019 - Presidents Day
May 27, 2019 - Memorial Day
July 4, 2019 - Independence Day
September 2, 2019 - Labor Day
October 14, 2019 - Columbus Day
November 11, 2019 - Veterans Day (Observed)
November 28, 2019 - Thanksgiving
December 25, 2019 - Christmas